Recently, some user feedback that there have been fake customer service frauds on the Internet, and VB Global has not yet received any feedback from users regarding asset losses. At the same time, someone faked and defrauded user information in the name of VB to form a community to promote some "projects".
VB customer service staff will not ask users for passwords and secondary verification codes (including but not limited to SMS and Google QR codes) in any way. Please be vigilant for false publicity and online scams. All VB Global related activities and community information will be disclosed on the VB official website.
VB now only provide the online customer service system in the upper right corner of the APP homepage and the lower right corner of the PC terminal to handle your problems; WeChat, Twitter, Telegram, Facebook, Weibo and other official channels only provide information push and consulting services , and Will not provide any problem handling function, please be sure to handle the problem through the correct channel.
In case of phishing website or fake VB customer service and staff fraud, you can report it through the VB online customer service channel, we will deal with it ASAP. In case of uncertainty, users can go to the VB official website homepage and click "Online Customer Service" in the lower right corner for consultation and identification.